All orders are usually processed within 1 to 3 working days after successful order placement and confirmation.

Delivery timelines may vary depending on the shipping location, serviceability, courier operations, weather conditions, public holidays, or other unforeseen delays.

Once your order is shipped, tracking details are shared through the registered contact details provided at checkout.

Please ensure that the shipping address, email, and other order details are entered correctly to avoid delays or failed delivery attempts.

If a shipment is delayed beyond the expected timeline, customers should write to support with their order details for assistance.

We accept returns only if the item delivered to you is damaged at the time of receipt.

To request a return for a damaged product, customers must contact BOAMBLA within 48 hours of delivery and share their order ID, a short explanation, and clear photos or an unboxing video showing the damage.

Items must be unused, unwashed, and returned with original tags and packaging wherever applicable.

Requests that do not include adequate proof of damage or are raised after the review window may not be approved.

Products purchased during special sales, limited drops, or promotional campaigns may be subject to additional restrictions where legally allowed and as communicated at the time of purchase.

If you receive the correct product but face a size issue, BOAMBLA may offer a replacement subject to size availability.

Replacement requests for size concerns should be raised promptly after delivery, and the product must be unused, unwashed, and in original condition with tags intact.

If the requested replacement size is unavailable, the support team may suggest an alternate available size, store credit, or another resolution at its discretion.

Customers are advised to review the size guide carefully before placing an order to reduce the chance of size-related concerns.